Frequently Asked Questions

Find answers to common questions about our care home services, including residential, dementia and respite care.

About Braemar

What kind of care does Braemar provide?

We are a residential care home offering long-term residential care, dementia care, and respite and short stays. Our team supports residents with everyday life, day and night, so they can relax and enjoy each day.

Do you provide nursing care?

No. Braemar is a residential care home, not a nursing home, so we do not have nurses on site. Community (district) nurses visit residents who need nursing input, such as wound care or injections.

How big is Braemar?

We have 29 bedrooms across three linked period houses on Wimbledon Park Road, Southsea. We are small enough for every member of our team to know each resident by name, their family and the little things that make their day.

What is your CQC rating?

Braemar is rated Good by the Care Quality Commission. Families also rate us 9.7 out of 10 on carehome.co.uk.

Can couples move in together?

Yes. We have larger double rooms so couples can stay together. Please ask us about availability.

Fees and funding

How much does it cost?

Our weekly fees start from £1,395. The exact fee is confirmed after we have met you and assessed your care needs. Full details are on our fees page.

What does the weekly fee include?

Your own room (en-suite rooms are available), care and support 24 hours a day, all meals, snacks and drinks, laundry and housekeeping, and our weekly activities programme.

What costs extra?

The hairdresser, chiropody, outings and trips, and newspapers and magazines. Residents can bring their own toiletries or join our toiletries service.

Do you accept council-funded residents?

Yes. We welcome residents funded by Portsmouth City Council, including with a family top-up. We are happy to talk you through how this works.

How are fees paid?

Fees are paid by bank transfer or standing order. We are not able to accept cash. Privately funded respite stays are paid in advance.

How much does a respite stay cost?

Please ask us about respite and short-stay fees, as they depend on the length of stay and the care needed.

Rooms and moving in

Are the rooms en-suite?

Many of our rooms have en-suite facilities, and all residents have access to accessible bathrooms. Please ask which rooms are available when you enquire.

Can I bring my own furniture and belongings?

Yes. We want your room to feel like home, so you are welcome to bring photographs, cushions, ornaments, favourite books and small pieces of furniture. Any electrical items are safety-checked before use.

What should I bring when I move in?

Comfortable clothes for 7 to 10 days, nightwear, non-slip slippers, glasses, hearing aids, dentures and any walking aids, plus a few comforts from home. Families receive a full checklist when a place is agreed.

How does laundry work?

Laundry is included in the weekly fee. Please label clothing with the resident’s name so it always finds its way back.

Is there a lift?

Yes. There is lift access to all floors, and adapted equipment to support safe mobility.

Health and care

Will I need to change GP?

Most of our residents register with Trafalgar Medical Group Practice when they move in, which helps us arrange appointments, reviews and prescriptions quickly. We will talk this through with you before you arrive.

How are medicines managed?

Prescriptions are supplied by our pharmacy, Goldchem, and our trained team gives medicines using an electronic medicines system, with daily checks by our senior team.

How do you support people living with dementia?

We offer calm, familiar routines and a team trained to support people living with dementia. Each resident’s care plan is built around their own history, routines and preferences.

Can families be involved in care planning?

Yes. We welcome families’ knowledge of their loved one. Every month each resident has their own Resident of the Day, when we celebrate them and review their care with them and, if they wish, their family.

Do you care for people at the end of their life?

Yes. We aim to support residents to stay at Braemar, in familiar surroundings, at the end of their life, working closely with their GP and community nurses.

Food

What is the food like?

Everything is freshly cooked in our own kitchen, with two hot main courses at lunch (one always vegetarian), a lighter option and a homemade pudding. Our menus change with the seasons and run on a three-week cycle. See this season’s menu.

Can you cater for special diets?

Yes. Every dish can be made to suit special diets, allergies and softer textures, and our kitchen is happy to make something that isn’t on the menu.

What if someone is hungry between meals?

Drinks and snacks are served at 11am, 3pm and 8pm, and snacks and drinks are available at any time, day or night. Just ask.

Where do residents eat?

Residents can choose to eat in the dining room, one of our lounges or their own room.

Visiting and daily life

When can I visit?

Visiting is flexible throughout the day, unless a resident has asked for quieter times. The only exception is during an infection outbreak, when temporary precautions may be needed. Please sign in when you arrive; our front door is pin-secured, so let a member of staff know when you are ready to leave.

Is there parking?

Wimbledon Park Road is in a residents’ parking zone, and we are not able to provide visitor parking permits. Please allow time to find a space nearby.

Can pets visit?

Yes. Well-behaved pets are welcome to visit, including dogs, cats and small animals. Pets should be up to date with vaccinations, clean and flea-free, and dogs kept on a lead.

Can residents go out?

Yes. Residents are welcome to go out with family or friends for appointments, outings or special occasions. A Braemar companion can go with them for an assisted travel charge of £13 per hour.

How can families keep in touch?

Residents can have their own mobile phone, and families can call the home on 023 9281 1399. We can also set up video calls on Teams using our large tablet.

What activities are there?

Our Activities Coordinator plans a full programme every week: crafts, music, games, gentle exercise, visiting entertainers and trips out, in groups or one to one. Regular residents’ meetings mean residents help shape what we do.

Is smoking allowed?

No. Braemar is a smoke-free home, inside and out.

Respite and next steps

What is respite care, and how long can someone stay?

Respite is a short stay of up to four weeks: a break for carers, a stay after hospital, or a chance to try Braemar before deciding. Longer short stays are also possible. Respite residents enjoy the same care, meals and activities as everyone else.

Can we look around first?

Yes, and we’d love you to. Call us on 023 9281 1399 or email hello@braemarcarehome.co.uk to arrange a visit at a time that suits you. You can also take our 360° virtual tour from home.

What happens before someone moves in?

Our manager meets the person, and their family if they wish, to assess their care needs and make sure Braemar is the right place for them. We then agree a moving-in date, the fee and the paperwork, and share our Welcome Pack.

Do you have a waiting list?

Yes. If we don’t have a room available when you contact us, we’ll take your details and get in touch as soon as one becomes free.

Where can I find out more?

Read our brochure, see our fees and menu, or simply get in touch. We’re always happy to talk.

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